If you have Premium Support, create a Support Help file to enable Support to best assist you (along with the other forensics information requested in Premium Support.)

 

 

From the GUI, click the button to create a Support Help File:

 

 

 

From the command line, logged in as root:

 

# cd /home/LinMin/actions

# sh LSM_CreateSupportHelpFile.sh

vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

# START 2019-06-14 18:06:37

v5674 LinMinCreateSupportHelpFile.php 2019-02-20 19:43:05Z

.

.

# Provide Support with a copy of this file: /home/LinMin/supportHelp/LSM-help_Nuage-Hosting_Leo-Gray_20190614-180637.zip

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

#

 

 

Locate your Support Help just created:

# pwd

/home/LinMin/supportHelp

# ll

total 1680

drwxr--r--. 2 root root   4096 Jun 14 18:06 files

drwxr--r--. 2 root root     69 Jun 14 18:06 logs

-rw-r--r--. 1 root root 900757 Jun 14 18:07 LSM-help_Nuage-Hosting_Leo-Gray_20190614-180637.zip

[root@rhel7-lsm70 supportHelp]#

 

 

 

 

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